Privacy Policy

Last Updated: March 2, 2026

1. Introduction

Welcome to HazelNote. This Privacy Policy explains how free-ed ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use HazelNote ("the Service").

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide to facilitate the delivery of our Service:

Category	Examples
Account Information	Name, email address, password hashes
Study Content	PDFs, text, voice recordings, YouTube URLs
Generated Content	Notes, flashcards, quizzes, study sets
Payment Information	Billing details and transaction history
Communications	Support inquiries, feedback, and correspondence

2.2 Automatically Collected Information

Our systems automatically log certain technical information to ensure service stability and security:

Usage DataInteraction logs, feature utilization, session duration
Device InfoHardware model, OS version, unique identifiers
Log DataIP addresses, system activity, error reports
CookiesSecurity tokens, authentication state, preferences

3. Use of Your Information

Process and transform content into study materials
Manage user accounts and authentication
Securely store and retrieve study sets
Deliver core AI-powered learning features
Analyze technical usage to optimize performance
Communicate service updates and notifications
Detect and prevent fraudulent or abusive activity
Comply with legal and regulatory obligations

4. AI Processing

We leverage advanced AI technologies to process your uploaded content and generate study aids. Content is processed transiently to deliver the requested output.

We do not use your personal data or study content for training external AI models.

5. Data Retention and Security

Storage Standards

Secure Cloud Infrastructure
Distributed Content Delivery Networks
Encrypted Database Storage

Security Protocols

Industry-standard TLS encryption
AES-256 encryption at rest
Cryptographic password hashing
Continuous security monitoring

Data Retention Policy

Upon account deletion, all associated user data, including uploaded content and generated materials, is retained for a grace period of 30 days. After this period, the data is permanently and irreversibly purged from our active systems and backups.

6. Your Privacy Rights

Access and rectify your information

Request permanent account deletion

Request portable data export

Revoke consent for notifications

7. Contact Information

For any privacy-related inquiries or to exercise your rights, please reach out to:

hazelnote@free-ed.site